Terms of service
Last Updated: 17/08/2024
Welcome to Dogrunner, operated by Spanadra BV. By accessing or using our website and services, you agree to comply with and be bound by the following terms and conditions. Please read these Terms of Service carefully.
1. Introduction
These Terms of Service ("Terms") govern your use of Dogrunner’s website and services provided by Spanadra BV. By using our website, you accept these Terms in full. If you disagree with these Terms or any part of these Terms, you must not use our website or services.
Company Information:
- Spanadra BV
- Address: Scheldedijk 52, 9200 Dendermonde, Belgium
- Email: info@dogrunner.be
2. Eligibility
By using our services, you represent that you are at least 18 years old or have the legal capacity to enter into these Terms. If you are using our services on behalf of a company or other legal entity, you represent that you have the authority to bind that entity to these Terms.
3. Products and Services
Dogrunner offers a range of products and services related to dog exercise and care. We strive to ensure that all product descriptions, pricing, and availability information provided on our website are accurate. However, we do not guarantee that the descriptions or other content are error-free, complete, or current. We reserve the right to correct any errors, inaccuracies, or omissions and to change or update information at any time without prior notice.
4. Orders and Payments
By placing an order with Dogrunner, you agree to provide accurate, current, and complete payment and contact information. All payments must be made through the approved payment methods listed on our website. We reserve the right to refuse or cancel any order for any reason, including but not limited to product availability, errors in pricing or product descriptions, or fraudulent transactions.
5. Shipping and Delivery
Shipping times and delivery estimates provided on our website are for reference purposes only and are not guaranteed. Dogrunner is not responsible for delays caused by shipping carriers, customs clearance, or other factors beyond our control. Title and risk of loss for all products purchased from Dogrunner pass to you upon our delivery to the shipping carrier.
6. Returns and Refunds
Please review our [Return Policy](insert link) for detailed information on returns and refunds. Our return policy allows you to return items within 30 days of receiving them, provided they are in their original condition, unworn or unused, with tags, and in the original packaging. Certain items are non-returnable, as outlined in our return policy.
7. Intellectual Property
All content, including but not limited to text, graphics, logos, images, and software, available on the Dogrunner website is the property of Spanadra BV or its content suppliers and is protected by applicable intellectual property laws. You may not use, reproduce, distribute, or create derivative works based on our content without our express written consent.
8. Limitation of Liability
To the fullest extent permitted by law, Dogrunner and Spanadra BV shall not be liable for any direct, indirect, incidental, special, or consequential damages resulting from your use of our website, products, or services. This includes but is not limited to damages for loss of profits, data, or other intangible losses, even if we have been advised of the possibility of such damages.
9. Indemnification
You agree to indemnify, defend, and hold harmless Dogrunner, Spanadra BV, and its affiliates, officers, directors, employees, and agents from any claims, liabilities, damages, losses, and expenses, including reasonable attorneys' fees, arising out of or in connection with your use of our website or services, or your violation of these Terms.
10. Governing Law
These Terms are governed by and construed in accordance with the laws of Belgium, without regard to its conflict of law principles. Any disputes arising under or in connection with these Terms shall be subject to the exclusive jurisdiction of the courts located in Belgium.
11. Changes to These Terms
Dogrunner reserves the right to modify or update these Terms at any time. Any changes will be effective immediately upon posting to our website. Your continued use of our website or services after any such changes constitutes your acceptance of the new Terms. We encourage you to review these Terms periodically to stay informed about our policies.
12. Contact Information
If you have any questions or concerns about these Terms, please contact us at:
- Spanadra BV
- Address: Scheldedijk 52, 9200 Dendermonde, Belgium
- Email: info@dogrunner.be
By using Dogrunner’s website and services, you acknowledge that you have read, understood, and agree to be bound by these Terms of Service.